Home » Categories » Business » Knowledge Management

Knowledge Management System Challenges

Most of the challenges in knowledge management primarily stem from the types of knowledge reuse situations and purposes. Knowledge workers may produce knowledge that they themselves reuse while working. However, each knowledge re-use situation is unique in terms of requirements and context. Whenever these differences between the knowledge re-use situations are ignored, the organization faces various challenges in implementing its knowledge management practices. Some of the common challenges resulting due to this and other factors are listed below.

Data Accuracy

Valuable raw data generated by a particular group within an organization may need to be validated before being transformed into normalized or consistent content.

Data Interpretation

Information derived by one group may need to be mapped to a standard context in order to be meaningful to someone else in the organization.

Data Relevancy

The quality and value of knowledge depend on relevance. Knowledge that lacks relevance simply adds complexity, cost, and risk to an organization without any compensating benefits. If the data does not support or truly answer the question being asked by the user, it requires the appropriate meta-data (data about data) to be held in the knowledge management solution.

Decision Making

Does the information truly support decision-making? Does the knowledge management solution include a statistical or rule-based model for the work-flow within which the question is being asked?

Knowledge bases tend to be very complex and large: When knowledge databases become very large and complex, it puts the organization in a fix. The organization could cleanse the system of very old files, thus diluting its own knowledge management initiative. Alternatively, it could set up another team to cleanse the database of redundant files, thus increasing its costs substantially. Apart from these, the real challenge for an organization could be to monitor various departments and ensure that they take responsibility for keeping their repositories clean of redundant files.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Importance of Knowledge Workers in Global Economy
Viewed 4348 times since Fri, Aug 6, 2010
Implementing Knowledge Base Software
Viewed 1794 times since Sat, Dec 12, 2009
Data Mining and Knowledge Discovery via Logic-Based Methods
Viewed 1502 times since Mon, Jun 14, 2010
Enterprise Knowledge Management Products
Viewed 4095 times since Sun, Aug 1, 2010
Knowledge Base Software for Financial Services
Viewed 2182 times since Wed, Aug 4, 2010
What are the Benefits of Knowledge Management?
Viewed 6970 times since Thu, Jul 22, 2010