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  1. Introduction to Knowledge Management Systems The aim of every organisation is to achieve its set goals and objectives as well as secure competitive advantage over its competitors. However, these cannot be achieved or actualised if staff or workers act independently and do not share ideas. Today... Read More
  2. Knowledge Management Knowledge is a vital part of human resources in an organization. It assumes that human capital in an organization is an element of intellectual capital. Knowledge Management is defined as any process or practice of creating, acquiring, capturing, sha... Read More
  3. Knowledge Base Software - An Essential Tool for Internal & External Support Knowledge Base software is an excellent tool for storing and retrieving organizational knowledge. You may already be using one for storing company knowledge (internal), or providing information on your website for your customers (external), or a comb... Read More
  4. Knowledge Management Software - A Growing Necessity For Every Company As companies adapt and change with the new technologies and environments, certain needs start to emerge. It is important to not only keep track of information, but to gather and compile it from all sorts of sources, before planning accordingly. For t... Read More
  5. Tips for Maintaining an Organized Help Desk Knowledge Base A well organized helpdesk knowledge base can be a big time saver, and greatly improve both IT and end user efficiency when it's well-organized and maintained. Or, when it isn't, it can be a nightmarish data dump that confuses end users more than ever... Read More
  6. Why Every Enterprise Needs Knowledge Management Software? Business is very hard thing and to evolve it successfully a CEO should know a lot and not only know but do right things. It's like in an old quote “manager do thing right, leaders do right things”. Today we will focus on the benefits of k... Read More
  7. Knowledge Base Software - Use and Its Benefits to Business All of us are wondering on how we can manage a business well and easy without spending the rest of our lives learning about it. Since we are living on new stage of managing business, there are lots of changes and challenges which are open for us to e... Read More
  8. How does Knowledgebase Management Software Work Wonders in an Organization? Rising competitions; need for agile, process-centric technologies and increasing consumer expectations have made businesses more challenging than ever. New product development, changing market needs and internal issues have only fueled it to the extr... Read More
  9. Importance of Knowledge Base Software Among the number of software applications that are used today, one that is used to distribute information in your enterprise from your intranet or website with an enterprise-grade knowledge base is the knowledge management software. This software, in... Read More
  10. Ideal Features of Knowledge Base Software Knowledge bases are one of the main requirements for any business, especially from the customer service perspective. They are a store house of information. This information is valuable to the clients. When a website has a knowledge base, visitors can... Read More
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