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Knowledge Base Software Features

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Knowledge Base Software allows you to share information within your enterprise from your website or Intranet with an enterprise-grade knowledge base. It helps to reduce customer support, improving staff productivity and eliminating time wasted... Read More

What Is a Knowledge Base?

A knowledge base is a self-serve customer service library that includes information about a product, service, or topic. Customer service organizations exist to improve the customer experience. They ways they do this can vary, but it usually starts... Read More

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