A well-organized and established knowledge base software can save the resources of the company by providing the ultimate facilities of managing company's information and data in organized and cohesive manner. Knowledge Base Software can do a variety... Read More

A knowledge base is a self-serve customer service library that includes information about a product, service, or topic. Customer service organizations exist to improve the customer experience. They ways they do this can vary, but it usually starts... Read More

A centralized knowledge repository is a vital tool for organizations looking to enhance their operational efficiency and optimize communication across teams. The ability to access a well-structured and user-friendly knowledge base can significantly... Read More

Knowledge Management Software is useful to support and enhance the organizational processes of knowledge creation, storage/retrieval, transfer, and application. Knowledge Base Management Software is commonly used to complement a help desk or for... Read More

The aim of every organisation is to achieve its set goals and objectives as well as secure competitive advantage over its competitors. However, these cannot be achieved or actualised if staff or workers act independently and do not share ideas. Today... Read More

If your web hosting provider isn't running CPanel or Plesk, then there are a few different ways you can create a database for your knowledge base. Each different method is explained below: Create a database using PHPMyAdmin - PHPMyAdmin is a... Read More

Here is a list of the key advantages that your organization can benefit from using a knowledge base management software such as PHPKB. Customer care improvement. Staff receives feedback information and takes appropriate measures in time from... Read More

Knowledge Base Software allows you to share information within your enterprise from your website or Intranet with an enterprise-grade knowledge base. It helps to reduce customer support, improving staff productivity and eliminating time wasted... Read More

By now everybody knows that wiki and social media foster collaboration. The sad truth is that these tools also lack framework and structure needed in the corporate world. They also lack motivation to stay the course and not to turn work and learning... Read More

To choose the best open source knowledge base software, it can be useful to learn about the programs being used by successful businesses in your field. Trade publications and informational websites often provide articles and reviews about software... Read More