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What Is a Knowledge Base?

A knowledge base is a self-serve customer service library that includes information about a product, service, or topic. Customer service organizations exist to improve the customer experience. They ways they do this can vary, but it usually starts... Read More

Knowledge Base Software Features


Knowledge Base Software allows you to share information within your enterprise from your website or Intranet with an enterprise-grade knowledge base. It helps to reduce customer support, improving staff productivity and eliminating time wasted... Read More

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