Knowledge Management

One of your employees has just tried to print something and he/she gets a printer error. The error says, "Out of paper." Well the employee knows that the printer is not out of paper and it does not have a paper jam. What to do? Well the traditional... Read More

PHPKB 6.0 knowledge base software makes publishing, sharing and collaborating on knowledge easy. Some of the features of PHPKB 6.0 are mentioned below: Publish: Share knowledge, including Microsoft Office documents and PDF files from your web browser... Read More

Here is a list of the key advantages that your organization can benefit from using a knowledge base management software such as PHPKB. Customer care improvement. Staff receives feedback information and takes appropriate measures in time from... Read More

Most enterprises use the knowledge base software for managing the information and data related to their employees and their customers. Almost every enterprise emphasizes the importance of a knowledge base software that really helps them enhance the... Read More

To choose the best open source knowledge base software, it can be useful to learn about the programs being used by successful businesses in your field. Trade publications and informational websites often provide articles and reviews about software... Read More

The goal of knowledge management is to continually improve the operational processes of a business. Successful business knowledge management relies on several key factors. Business knowledge management refers to the process by which organizations... Read More

Knowledge Management Software is useful to support and enhance the organizational processes of knowledge creation, storage/retrieval, transfer, and application. Knowledge Base Management Software is commonly used to complement a help desk or for... Read More

Companies looking to build a simple and complete knowledge management environment for an limited/unlimited number of employees around the world at an affordable price can now start using the new cloud knowledge management software, PHPKB SaaS. As... Read More

Knowledge Base Software allows you to share information within your enterprise from your website or Intranet with an enterprise-grade knowledge base. It helps to reduce customer support, improving staff productivity and eliminating time wasted... Read More

The aim of every organisation is to achieve its set goals and objectives as well as secure competitive advantage over its competitors. However, these cannot be achieved or actualised if staff or workers act independently and do not share ideas. Today... Read More